"I would like to take a moment to express my sincere gratitude to you and your team in all your efforts in helping me with my jail time from Guatemala. The Department of Corrections, here in Coxsackie, credited this time to my sentence.
"I thank you for all of the time, help and information you have given me.
"This has been an invaluable lesson to me, in my way of living and looking at my life.
"You have been generous and very informative with your letters regarding the legal process, and that deserves a heart-felt 'Thank you.'
"I wish you and yours the best of everything for the new year and always."
Coxsackie, New York
February 2011